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Stay Connected

Unlimited GPS tracking, Messaging, Voice, and Video Call Services based on a flat monthly fee. There is more! It comes with a kid’s smartwatch that pre-install with SIM card powered by M1. Enjoy our hassle-free subscription service at NO HIDDEN COST.

Why choose

myFirst Stay Connected?

myFirst is No.1 seller in Singapore from GFK report for watchphone category in Year 2020

We provide phone specially made for kid, accepted by most of the school in Singapore

SIM card included - unlimited call & data, no more worries on insufficient call & data

Local technical support team for better after sales experience

Top notch backend engineer team to constant update on firmware and mobile app

Data security – all data is safely stored locally

Provide assistance in loss of device

Our Standard Plans

Unlimited Data & Calls

Unlimited voice messages, voice calls, video calls as well as GPS tracking service.

Stay Connected 24/7

When the product is sent for servicing, a spare unit will be provided for you to stay connected with your loved one.

Lease to Own

One piece of kid’s smartwatch will be provided. After one year of rental subscription, the device provided will belong to the subscriber.

myFirst Membership Privilege

Get special code upon subscription and enjoy all year round 20% discount for any product purchased at myFirst online store. Use code: STAY CONNECTED .

R-PLAN
with myFirst Fone R1s

$28

Per month

R-PLAN
with myFirst Fone R1

$28

Per month

myFirst Fone R1 - 4G 4g smart watch with GPS tracker, video call and voice call

Plan in Singapore Comparison Chart

* StarHub and Singtel SIM Only Plan info are based on online info on 8th June 2021.
** Lifetime warranty on manufacturer defect as long as the subscriber commits in the monthly subscription.
** Free repair service during the warranty period, however it does not include defects resulting from human error.

Check out your favourite influencer that is on myFirst Stay Connected!

@bryanongyy
@audt
@angels_yangdijia
@sugar73
@my.happytots
@maji_meow

FAQs

It is an offer for parents who would like to purchase with our all-in-one monthly rental service which comes with FREE myFirst Fone R1 or myFirst Fone R1s. This rental service comes with the premium after sales such as free battery replacement or temporary loan devices if the device breakdowns in order to achieve our goal in keeping the parents and kids stay connected 24/7.

This subscription service is available in Singapore ONLY.
All Singapore Citizens, Permanent Residents, Passholders and Work Permit holder with SingPass account and with an authorised credit card/debit card holder are eligible to subscribe. A local address is also required for us to send the device.

Our telco provider for this subscription service is M1.

No, you cannot change your plan to myFirst subscription. We will be providing a new number and SIM card in order to use the myFirst Fone R1 or myFirst Fone R1s

You can subscribe for as many as you need. You just have to register for one service at a time in the subscription form.
Your SingPass account and valid credit card number.

You can subscribe from the comfort of your home via https://myfirst.tech/stay-connected. Follow the 7 simple steps above to complete the subscription.

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You may subscribe the service as long as you want, but minimum contract of the subscription is 12 months.

Yes, you have to pay an advance deposit of S$60 for R-Plan.

The commencement date will be the day you receive the kid’s smartwatch device and continue for 12 months.

* We will adjust your billing cycle on the 2nd month once we confirmed you have received the device. Kindly login to customer portal to check your next bill date.

You may log in into customer portal at https://myfirst.tech/customer-portal/ to check the next bill date and amount for your billing. The payment system will debit your credit/debit card automatically every month.

You will receive one piece of myFirst Fone R1 or myFirst Fone R1s and a SIM card with random number.

You will receive the device in 3 to 10 working days. You may opt for a walk-in collection too. Drop us a message at myFirst WhatsApp Business +65 94590563 or email us at support@myfirst.tech and we will arrange an appointment for the walk-in collection. 

No, you are not able to choose the mobile number.

No, we don’t provide roaming service & overseas call in this subscription.

No, the SIM card is only allowed for use on the myFirst Fone R1/R1s that is provided by myFirst.

Yes, you may cancel the subscription. However, by agreeing to take up this subscription service, you will be contracted for 12 months and there will be an early termination cost involved which is 10 months of the subscription fees. You are required to return the kid’s smartwatch device and SIM card.

Yes, the myFirst Stay Connected subscription plan auto renew after 12 months unless you request to terminate the agreement after 12 months of commitment.

You only need to return us the SIM card. You can own the kid’s smartwatch as you have paid for the 12 months subscription contract.

During the 12 months of rental subscription period, myFirst will cover the warranty including battery performance, LCD performance, GPS signal performance but not inclusive of human error like water damage, screen crack due to negligence, screen protector crack, wear and tear of the strap or physical damage on the case or scratches on the screen. Additional charges will be applied if the repaired parts are out of warranty.

Yes. You will get a temporary loan unit (subject to availability) if the device breakdowns during the subscription period to keep you stay connected 24/7 with your kids.

Please email us at support@myfirst.tech or contact us via myFirst Stay Connected Subscription WhatsApp Hotline +65 94590563.

Our Resellers

Urban M
#04-08 4, Tampines Mall (Near to Tampines MRT)

Mobile Conceptz
#01-1143, Blk 201D Tampines

Evergreen Handphone Shop
#01-112, Blk 248 (Near to Simei MRT)

L&H Mobile
#01-2443, Blk 2A Eunos Crescent (Near to Eunos MRT)

Mobile Conceptz
#01-44, HarbourFront centre (Near to Harbourfront MRT)

Mobile Conceptz
#01-38, Blk 258 Bukit Panjang Ring

Mobile Conceptz
#01-130E, Blk 633 Bukit Batok Central

Mobile Conceptz
#01-270, Gek Poh Shopping Centre

Mobile Conceptz
#01-188, Blk 960 Jurong West

Lian Li Communcation
#01-120, Boon Lay Shopping Centre

M.C.S Mobile Concept Shop
#01-103, Blk 442 Clementi Central (Near to Clementi MRT)

Mobile Conceptz
#01-22, Blk 768 Woodlands Mart

Aristo Mobile
#01-34, Blk 548 Woodlands Vista Point

Giant Mobile
#01-273, Blk 18 Marsiling

Aristo Mobile
#01-20, Blk 475 Choa Chu Kang Sunshine Place

Mobilestop
#B1-123, Northpoint City (Near to Yishun MRT)

SK Telecom Pte Ltd
#01-79 Yishun Chong Pang City

Touch One
#01-3675 and #01-3653, Blk 846 Khatib central (Near to Khatib MRT)

Sky Mobile Zone
#01-2481, Ang Mo Kio Blk 532

MS2 Mobile
#01-66, Junction 9 (Near to Bishan MRT)

Mobile Conceptz
#01-129, Blk 205 Hougang Street 21 (Near to Kovan MRT)

K.Lab
#01-K8, Waterway Point (Outside the main entrance of H&M)

One Phone
160 Race Course Rd (Near to Farrer Park MRT)

Singapore RRG International Mobile Empire BK
#01-591, 25 Bendemeer road (Near to Boon Keng MRT)

AVM Mobile Shop
#01-97, Upper, Food Market Center (Near to Kallang MRT)

Urban M
#04-06, Bishan Junction 8

My Mobile House
#01-224, Blk178 Toa Payoh Central

Magna Mobile
#02-40, Fast East Plaza

SMS Mobiles Pte Ltd
#02-28/37 313 Somerset (Inside Somerset MRT)

Prestige Time
#01-25 Bras Basah Complex

Hitec Mobile
#03-24, Bugis Junction

Gadgets Base
#01-554, Marina Parade Central

Jaben
#01-25, The Adelphi

MGR Mobiles
70 Serangoon Road (Near to Little India MRT)

Crescent Mobiles
01-18, Little India Arcade (Near to Little India MRT)

Store Locater

Check out where you can have live demo on myFirst Fone R1/R1s

Explore Blog

Read on latest Stay Connected Subscription blog

1-On-1 Call Consultation

Personalised in-store experience, virtually

Lost of Device?

No worries we have experience! Let us assist to track last location